CASE STUDIES

Six relationships, decades in the making.

From Printech's first-ever client to its largest engagement to date — a look at how these partnerships were built and what they run on today.

NBFC & HOUSING FINANCE

Piramal Housing Finance

A fractured multi-vendor printer fleet consolidated into one managed service — now 1,100+ devices across 600+ branches PAN India.

THE CHALLENGE

The relationship began with DHFL, which had printers supplied by several different vendors and no single point of accountability for support or ticketing.

THE APPROACH

Printech brought the entire fleet under one MPS contract, stood up a dedicated support desk to manage every ticket, and worked directly alongside the IT team to test and standardise printer models against their branch requirements.

THE RESULT

Following Piramal's acquisition of DHFL, the account has grown from roughly 200 to 600+ branches. Printech now supports 1,100+ devices as Piramal Housing Finance's single-vendor print partner PAN India.

LOGISTICS & 3PL

Mahindra Logistics Limited

One single point of contact for printing across every Mahindra Logistics warehouse, however remote.

THE CHALLENGE

As one of India's leading 3PL players, MLL needed one partner for printing across scattered warehouse locations nationwide, reaching deep into parts of the country most vendors don't cover.

THE APPROACH

Printech now runs 30+ distinct MLL projects, each running its own printer configuration built for round-the-clock warehouse use, with every model chosen to plug in and work in its specific site.

THE RESULT

Warehouse operations stay seamless and parcel movement keeps moving, with printing infrastructure built to fit MLL's environment rather than the other way round.

NBFC & HOUSING FINANCE

Godrej Housing Finance

Preferred technology partner from the day Godrej entered the NBFC space — 300+ printers and scanners across 100+ branches PAN India.

THE CHALLENGE

When Godrej Housing Finance announced its move into the NBFC space, it needed one partner to equip a fast-growing branch network with printing and scanning from the very start.

THE APPROACH

Printech became its preferred technology partner for all printing needs, supplying and supporting printers and scanners at every branch as a single point of contact.

THE RESULT

Printech now covers 300+ printers and scanners across 100+ Godrej branches PAN India, as the one-stop provider for all their printing and scanning needs.

BANKING

HDFC Bank Ltd

From a single branch to 5,000+ printers PAN India — Printech's largest engagement, and the first to bring dedicated print support to India's tier 3 and 4 towns.

THE CHALLENGE

As HDFC Bank expanded nationwide, it needed print support reaching every branch — including tier 3 and tier 4 towns no other provider was servicing at the time.

THE APPROACH

Printech scaled alongside the bank from its first branch to a nationwide footprint, eventually managing 5,000+ printers, building out tier 3 and 4 town support ahead of the rest of the market.

THE RESULT

More than a decade on, HDFC Bank remains Printech's single largest account — and the reason Printech built PAN India reach before it was standard practice.

BANKING

Citibank N.A.

Printech's first-ever client — a partnership running for decades across Citibank's Mumbai print shop and branches nationwide.

THE CHALLENGE

Citibank needed a dependable partner for impact printing, from its central Mumbai print shop to branches spread across India.

THE APPROACH

Printech became Citibank's preferred partner for impact printing, backed by round-the-clock support.

THE RESULT

Decades later, Citibank remains one of Printech's longest-running relationships — the account that started it all.

INSURANCE

LIC of India

50+ heavy-duty printers commissioned across the Mumbai Metropolitan Region in three days flat, ahead of the Y2K deadline.

THE CHALLENGE

With the Y2K transition approaching, LIC needed its printing infrastructure upgraded and made resilient against any unforeseen failure, against a tight deadline.

THE APPROACH

Printech commissioned 50+ heavy-duty printers across the Mumbai Metropolitan Region in three days flat.

THE RESULT

One of Printech's defining customer-delight stories — a critical, time-boxed rollout delivered without incident.